Privacy Policy

Last updated: January 2025

Introduction

AdviceLo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Information you provide directly:

• Email address for account creation
• Display name and profile photo
• Phone number (optional)
• Payment information for transactions

Information we automatically collect:

• Device information and identifiers
• Usage data and session information
• Communication data during consultations

How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and payments
• Connect users with advisers
• Send notifications about sessions
• Improve our services
• Comply with legal obligations

Data Sharing

We may share your information with:

• Advisers you choose to consult with
• Payment processors (Razorpay)
• Service providers who assist our operations
• Law enforcement when required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account
• Opt-out of marketing communications

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.